Route 508 – Monday – Friday
New Smithville-Trexlertown Flex
New Smithville – Trexlertown LANtaFlex is a reservation based, curb-to-curb, shared ride service provided by LANta which is designed to allow residents of New Smithville – Trexlertown to travel within the Flex Zone.
Route 508 – New Smithville – Trexlertown Flex is available for service between Monday – Saturday 6:00 AM to 6:30 PM. Eligible trips pick up during this time period.
For reservations call 888-287-8818. Reservation agents are available to take your call Monday – Friday 8:00 AM – 4:00 PM. Reservations must be made at least two hours prior to the desired time of travel during call center hours (or the previous Friday for Saturday/Sunday/Monday morning trips) and no more than 14 days in advance.
Flex Map – Click to expand
How It Works
To use the Route 508 – New Smithville – Trexlertown Flex Zone, trips must either travel entirely within the Flex Zone boundaries. LANta Flex is open to the public, so anyone can ride but all riders must make a reservation for their trip at least one day prior to travel and no more than 14 days prior to travel.
When traveling from within the Flex Zone to destinations outside the Flex Zone, riders can be picked up at any address within the defined Flex Zone and be brought to one of the LANtaBus transit hubs located in the zone where they can transfer to the LANtaBus fixed route that serves that transfer location.
When traveling from outside the Flex Zone to destinations inside the Flex Zone, riders can use LANtaBus fixed route services to travel to a transfer center within the zone and make a reservation to be picked up at the transfer center by LANtaFlex vehicle to complete their trip. To use LANtaFlex service, passengers can make a reservation at least one day in advance (and no more than 14 days in advance) by calling toll-free at 888-287-8818. The reservation call center is open Monday – Friday 8:00 AM – 4:00 PM. LANtaFlex service is available to the general public and regular LANtaBus fares apply.
Flex Zone Boundaries
- New Smithville
- Allentown Comprehensive Treatment Center
- Grange Park
- Mill Creek Plaza
- Trexlertown Plaza
- Rodale Park
Frequently Asked Questions
What is LANtaFlex?
LANtaFlex is a reservation based, curb-to-curb, shared-ride service provided by LANta which is designed to meet mobility needs in the more suburban communities of the Lehigh Valley in the most efficient way. LANtaFlex service allows passengers to travel within a defined area, or Flex Zone. Each Flex Zone includes one or more locations at which riders can transfer to and from LANtaBus routes.
Who is eligible to ride LANtaFlex?
LANta Flex is open to the general public – you do not need to meet any eligibility requirements. You will need to provide your name and a phone number to make a reservation for the service. This information will be used to contact you with any necessary information about your trip.
Will I be picked up by a bus for my LANtaFlex trip?
LANtaFlex is operated using LANtaVan vehicles. These are small transit vehicles which accommodate approximately 16 passengers. LANtaFlex is a shared ride service, so there will be other passengers on the vehicle. Look for the LANtaVan vehicle to arrive at your scheduled pick up point. Please note that LANtaVan vehicles are not equipped with bike racks. Child car seat laws apply to LANtaVan vehicles – Riders must supply their own car seat when needed.
LANtaFlex vehicles will arrive within a pick up window of + or – 15 minutes of the pick-up time. Riders should be ready for pick-up at any time within that window. If a LANtaFlex vehicle arrives within the window, the driver will wait for the rider for 5 minutes, and will depart if the rider is not boarded within the 5 minute period.
How do I catch the LANtaFlex vehicle?
LANtaFlex is a “curb to curb” service. That is, when being picked up for a LANtaFlex trip, the passenger must be waiting for the vehicle outside of the pick-up address in plain sight of the driver, but in a safe location for the passenger. LANtaFlex drivers cannot assist passengers to access the vehicle, with the exception of wheelchair lifts.
What happens if I am not waiting for the LANtaFlex vehicle in front of the pick-up address?
The LANtaFlex vehicle will not wait for passengers if they are not waiting outside at the pick-up address. If the passenger is not waiting outside, it will be considered a “no-show”. LANta has a no-show policy for its reservations based services which dictates sanctions for repeat violators of the no-show policy.
How do I make a reservation?
Riders must call 888-287-8818 to make a reservation for their trip at least two hours prior to the desired time of travel (or the previous Friday for Saturday/Sunday/Monday morning trips) and no more than 14 days in advance. The LANta Flex reservation agent will need to know the address where you will be traveling from and the address to where you will be traveling within the Flex Zone. If you are planning to transfer from or to a LANtaBus route at a transfer center within the Flex Zone, please make the agent aware of that. Reservation agents are available to take your call Monday – Friday 8:00 AM – 4:00 PM.
How can I cancel my reservation?
Reservations can be cancelled up to two (2) hours prior to the scheduled pick up by calling 888-287-8818.
Can I just board the LANtaFlex vehicle at a transfer center without a reservation?
LANtaFlex is a reservation based service. All passengers must have a reservation for their trip. Reservations must be made at least two hours prior to the desired time of travel (or the previous Friday for Saturday/Sunday/Monday morning trips) and no more than 14 days in advance by calling 888-287-8818.
If I use LANtaFlex on a daily basis, do I have to make a reservation every day?
Passengers making daily trips can arrange for a standing reservation, which means that the passenger can make their reservation just one time and their trip will be provided unless the passenger notifies LANtaFlex that they will not be making their trip on a given day.
If a passenger does not notify LANta that they will not be making their reserved trip within two hours of the scheduled pick up time, it will be considered a “no-show”. LANta has a no-show policy for its reservations based services which dictates sanctions for repeat violators of the no-show policy.
How do I pay my fare on LANtaFlex?
Regular LANtaBus fares apply for LANtaFlex services. All LANta pass products and transfers will be accepted on board. Drivers on LANta Flex vehicles can accept cash for one-way cash fares and sell day passes. Passengers wishing to purchase other fare products will need to purchase that fare product on a LANtaBus vehicle or at a LANta sales outlet.