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LANTA Privacy Policy

Last updated: December 18, 2024

Lehigh and Northampton Transportation Authority (LANTA) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services, as well as your rights and how the law protects you.

By using our services, you agree to the collection and use of your information as described in this Privacy Policy.

 

  1. Definitions

Account: A unique account created for you to access our services.

Affiliate: An entity that controls, is controlled by, or is under common control with LANTA, where “control” refers to ownership of 50% or more of shares or other securities.

Company: Refers to Lehigh and Northampton Transportation Authority (LANTA), also referred to as “we,” “us,” or “our.”

Cookies: Small files stored on your device by a website, containing details of your browsing history.

Country: Refers to Pennsylvania, United States.

Device: Any device capable of accessing our services, such as a computer, cellphone, or tablet.

Personal Data: Any information related to an identified or identifiable individual.

Service: Refers to the website (www.lantabus.com) and any associated services provided by LANTA.

Service Provider: Any individual or entity that processes data on behalf of LANTA.

Usage Data: Information collected automatically, either generated by using the service or from the service infrastructure itself.

You: The individual accessing or using the service, or the legal entity on behalf of which the individual is accessing or using the service.

 

  1. Collecting and Using Your Data

Types of Data Collected:

Personal Data:

While using our services, we may ask you to provide certain personally identifiable information, including but not limited to:

    • First and last name
    • Phone number
    • Email address
    • Address (including state, province, ZIP/postal code, city)

Usage Data:

Usage Data is collected automatically when you use our services. This data may include:

    • Your device’s IP address
    • Browser type and version
    • Pages you visit on our service
    • Time and date of your visit
    • Time spent on those pages
    • Unique device identifiers
    • Other diagnostic data

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. Tracking technologies may include:

    • Cookies or Browser Cookies: Small files placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, refusing cookies may affect your ability to use some features of our service.
    • Web Beacons: Small electronic files used to count users who have visited specific pages or opened an email, and for other website statistics.

We use both session and persistent cookies to fulfill various purposes, such as enabling essential service functions, remembering your preferences, and analyzing usage trends.

 

  1. Use of Your Personal Data

LANTA may use your data for the following purposes:

    • To Provide and Maintain Our Service: Including monitoring the usage of our service.
    • To Manage Your Account: Providing access to different service functionalities.
    • To Contact You: Via email, phone, SMS, or other electronic communications regarding updates or services.
    • To Provide Updates and Offers: Related to our services, unless you opt out.
    • To Manage Requests: Addressing your inquiries and requests.
    • For Other Purposes: Such as data analysis, usage trends, and service improvement.
    • Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
    • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

 

  1. Sharing Your Personal Data

SMS consent and phone numbers are not being shared with third parties or affiliates for the purpose of SMS.

We may share your information in the following situations:

    • With Service Providers: To monitor and analyze the use of our service or to contact you.
    • With Affiliates: Requiring them to honor this Privacy Policy.
    • With Business Partners: For offering certain products, services, or promotions.
    • With Your Consent: For any other purposes you agree to.

 

  1. Retention of Your Personal Data

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We may also retain Usage Data for internal analysis or to comply with legal obligations.

6.

 

  1. Transfer of Your Personal Data

Your information may be processed and stored in locations outside of your state, province, or country where data protection laws may differ. By submitting your information, you consent to such transfers, ensuring that adequate security measures are in place.

 

  1. Delete Your Personal Data

You have the right to request the deletion of your data. You can do this through your account settings or by contacting us [email protected]. Note that we may retain certain information to comply with legal obligations or for legitimate purposes.

Standard messaging disclosures:

    • Messaging frequency may vary.
    • Message and data rates may apply.
    • You can opt-out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our [Privacy Policy URL] and [Terms of Service URL]

 

  1. Disclosure of Your Personal Data
    • Law Enforcement: We may disclose your data if required by law or in response to valid requests from public authorities.
    • Other Legal Requirements: For compliance, protecting rights, investigating wrongdoing, ensuring safety, or protecting against legal liability.

 

  1. Security of Your Personal Data

We strive to protect your personal data but cannot guarantee its absolute security. While we use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

 

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data collection, we will take steps to delete it.

 

  1. Links to Other Websites

Our service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these sites. We encourage you to review the privacy policies of any site you visit.

 

  1. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the updated policy on this page and a prominent notice on our service.

 

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: www.lantabus.com/contact-us/